Who we are
Website https://en.e-citiz.com designed and hosted by SOFTEAM Cadextan.
Director of publication: Olivier NICOLAS
Webmaster: Patrick GUILLOT
Company registration: 493 241 897 RCS Paris (SIREN).
CNIL declaration number: 1166760
Share capital: 6,460,016.05 Euros.
CEO: Mr François SALAUN
Personal data protection policy
The purpose of the policy described in this document is to ensure the regulatory compliance of the processing of personal data, respect for privacy and the rights of the persons concerned for the implementation of the en.e-Citiz.com website by SOFTEAM.
The reference texts of this policy are the European Data Protection Regulation n°2016/679 of the European Parliament and of the Council of 27 April 2016 (entitled “GDPR” regulation in this document) and the ” Informatique et Libertés” act n° 78-17 of 6 January 1978 as amended. The terms used in defining this policy are those defined in the GDPR Regulation. These are the terms Processing, Personal Data, Data Subject, Data Controller, Subcontractor, Data Protection Officer or DPO.
SOFTEAM is particularly attached to the respect and protection of personal data. We undertake to define and apply appropriate measures to guarantee the protection of the privacy of the Data Subjects and the security of the processing of your personal data.
To ensure that these rules are properly applied, SOFTEAM, the company that owns the e-Citiz brand, has appointed a Data Protection Officer who is the preferred contact on these subjects.
Purposes of the processing
This website processes the Personal Data it collects for the following purposes only:
- Respond to your requests expressed via the forms or by using the contact means available on this website,
- To communicate information to you or invite you to events, for commercial prospecting,
- Facilitate your navigation by compiling statistics on the use of this website,
- Allow you to apply for a position with our company,
- Enable us to develop a possible partnership together.
Our company implements this processing according to its legitimate interest and in order to respond to the requests you send us. The collection of this processing information is based on the explicit consent of the Data Subjects.
Entering information in the forms and receiving prospecting communications and actions are optional. The data to be filled in the forms are mandatory to allow us to contact you and identify your needs and requests.
Our direct e-mailing campaigns process the Personal Data it collects for the following purposes only:
- Send you commercial information relating to the products and services offered by SOFTEAM that may be of interest to you considering your professional activities.
- Invite you to event for commercial prospection considering your professional activities.
The described data are collected unless you have objected. Please note that you may refuse to receive this direct mail by referring to the section below entitled Service responsible for respecting the rights of the Concerned Persons.
In accordance with the “GDPR” regulation, our company collects and processes personal data according to the principle of fairness and lawfulness. These data include the following categories:
- Identity (ex: surnames, first names, contact details)
- Personal life (ex: your contact details, your hobbies when you indicate them in a CV)
- Professional Life (ex: organization, nature of organization, function, ongoing projects)
- Login data (cookies)
- Location data (derived from the IP address from which you visit the site)
- Information collected to evaluate and improve the effectiveness of our direct e-mail operations:
- Direct mails that you have opened and links you used in proposed resources.
- Pages of the website you have opened, consulted, and exit from our direct e-mails.
Our company takes care to update, as far as possible, the personal data collected throughout the processing so that they are not obsolete.
Limited data retention
Our company keeps personal data for the time necessary to achieve the purposes of processing, while respecting the legal and regulatory limits applicable.
When you are a Customer or Partner of our company, your data are kept for the duration of the contract, and 3 years at its end, except particular legal constraints.
When you are a Prospect of our company, your data are kept for 3 years from the last contact we had with you, unless there are specific legal constraints.
When you are a candidate for a position, your application data are kept for 2 years, except for hiring within our company’s workforce.
Finally, cookies are valid for a maximum of 100 days.
Restricted access to data
Only duly authorized recipients may access, within the framework of an access management policy, the information necessary for their activity. Indeed, our company defines the rules of access and confidentiality applicable to personal data processed.
Our company defines and implements the organizational and technical measures necessary for the protection of personal data processing to prevent any access by an unauthorized third party and to prevent any loss, alteration or disclosure of data.
Rights of the Data Subjects
Prior to the implementation of the processing, our company informs the Data Subjects. The information is provided in this document.
In accordance with the reference texts, you have the following rights: information, access, modification, deletion, limitation, opposition, notification, filing a complaint with the CNIL (Commission Nationale de l’Informatique et desLibertés) and where applicable : portability and withdrawal of consent.
To exercise these rights, please refer to the section below entitled “The Service in charge of the Respect of the Rights of the Concerted Persons”.
Profiling and scoring: cookies
Tools allow us to process your information and involve its transfer outside the EU:
- Salesforce company, in the USA, which adheres to the Privacy Shield for the management of our prospects, partners and customers
- Microsoft company, in the USA which adheres to the Privacy Shield for Office 365 (e-mailing, ECM and office tools)
Major Data Protection Actors:
The Data Subject
Person to whom the processed personal data belong.
In the context of the processing carried out by SOFTEAM, the Data Subject has the following rights: information, access, modification, deletion, limitation, opposition, notification, lodging of a complaint with the CNIL; and where applicable: portability and withdrawal of his consent.
The Data Controller
He determines the purposes and means of processing. For the processing operations carried out via the e-Citiz website, it is the company SOFTEAM, domiciled at 21 avenue Victor HUGO in Paris, France, represented by its Chairman.
The Service responsible for implementing the processing operation
By delegation of the Data Controller, the e-Citiz sales department implements the e-Citiz website.
This service communicates the data to the following actors:
Recipients of the data
They are legitimately entitled to receive the communication of the data.
The data collected on the e-Citiz website are exclusively reserved for the use of e-Citiz, and are not the subject of any session to third parties. In order to best meet your requests and needs, the data collected may be shared within the SOFTEAM group.
The Data Processor
They process personal data on behalf of the Data Controller. He acts on instructions from SOFTEAM with whom he has signed a contract. This contract must contain SOFTEAM’s requirements regarding the protection of personal data.
- As part of our marketing and direct mail activities, our data processors are:
Routing of direct e-mail:
33, avenue Philippe Auguste
75011 PARIS – FRANCE
Tél. : +33 (0)1 402 402 86
Mail : firstname.lastname@example.org
- Direct e-mail addresses files provider:
Société EIP / Les Editions Céline
51 Avenue Saint—Jean
06400 CANNES – FRANCE
Tél. : +33 (0)4 83 73 51 70
Mail : email@example.com
The Data Protection Officer
SOFTEAM has appointed a Data Protection Officer (or DPO) for the group that includes the e-Citiz Business Unit in its scope of activities. The DPO ensures compliance with the GDPR within SOFTEAM entities, including the e-Citiz Business Unit, accompanies the teams during the implementation of processing, supervises the investigation of requests related to the protection of personal data, informs and raises awareness among the company’s employees.
The DPO benefits from organizational measures and technical means enabling it to manage the compliance of SOFTEAM and all its organizational entities.
The Service in charge of the Respect of the Rights of the Data Subjects
If you receive a direct mail for marketing purpose, you can unsubscribe by simply clicking on the link provided in the body of the message sent. In this case, your contact details will be removed from our mailing database.
In any case, to exercise your rights, you can request SOFTEAM’s DPO by sending an email to:
firstname.lastname@example.org or a letter to:
To the attention of the DPO
21 Avenue Victor Hugo
75116 Paris, FRANCE
To validate the legitimacy of your request, a signed request, accompanied by a photocopy of a valid identity document bearing your signature may be requested. We will also ask you to provide us with contact information to send you a response.